Privacy Policy

Ethra Hyper DEX Protocol

Last Updated: November 2, 2025

Ethra Hyper (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, platform, or services.

1. Introduction

This Privacy Policy applies to all users of the Ethra Hyper decentralized exchange protocol, website, and related services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Blockchain Data

  • Public blockchain data related to your wallet address
  • Transaction history and on-chain activities
  • Smart contract interaction data
  • Token balances and holdings (public information)

2.2 Voluntary Information

  • Email address for newsletter subscriptions
  • Feedback and survey responses
  • Communication records from support inquiries
  • Information provided during community events

2.3 Technical Information

  • IP address and approximate location
  • Browser type, version, and settings
  • Device information (operating system, screen resolution)
  • Usage data through cookies and similar technologies

3. How We Use Your Information

We use collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our decentralized exchange protocol
  • Communication: To send updates, security alerts, and support messages
  • Analytics: To analyze usage patterns and optimize platform performance
  • Security: To monitor for fraudulent activities and enhance platform security
  • Legal Compliance: To comply with applicable laws and regulations
  • Development: To develop new features and improve user experience

4. Sharing of Information

We do not sell your personal data. We may share information in the following circumstances:

4.1 Anonymized/Aggregated Data

We may share anonymized or aggregated data with:

  • Research partners for protocol improvement
  • Analytics services to understand platform usage
  • Community members for transparency reports

4.2 Service Providers

We may share information with trusted third-party service providers who assist in:

  • Hosting and infrastructure
  • Analytics and monitoring
  • Customer support services
  • Security and fraud prevention

4.3 Legal Requirements

We may disclose information when required by:

  • Law enforcement agencies with proper jurisdiction
  • Regulatory bodies and government authorities
  • Legal proceedings and court orders
  • To protect our rights, property, or safety

5. Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Continuous monitoring for suspicious activities
  • Smart contract audits by reputable security firms

⚠️ Important: While we implement robust security measures, no online platform or blockchain interaction can be 100% secure. Users should always practice good security hygiene with their wallets and private keys.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Opt-Out: You may opt out of marketing communications at any time
  • Access: Request access to personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request transfer of your data to another service

To exercise any of these rights, please contact us at: privacy@ethrahyper.io

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Enhance security and prevent fraud
  • Improve overall user experience

You can control cookie preferences through your browser settings. Note that disabling cookies may affect some platform functionalities.

8. International Data Transfers

As a decentralized protocol operating on public blockchains, data may be stored and processed in various countries. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes through:

  • Platform announcements
  • Email notifications (if subscribed)
  • Updates to this page with a new “Last Updated” date

Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:

Email: contact@ethrahyperdex.com

Subject: Privacy Policy Inquiry

We typically respond to privacy-related inquiries within 7-10 business days.

Key Terms

Personal Information
Any information that can identify an individual, either directly or indirectly
Blockchain Data
Publicly available information stored on distributed ledgers
Anonymized Data
Data that cannot be traced back to an individual
Smart Contract
Self-executing contracts with terms written into code on the blockchain